What exactly is a PRYZM mystery bag?
Each PRYZM bag is a sealed, curated mystery drop packed with premium products. You pick your tier — Live, Rise,
Elite, Prime, or Ascend — and every bag is guaranteed to contain items valued at or above the tier price. The
higher the tier, the bigger the potential hits.
What's the difference between the tiers?
The tiers scale with value and rarity. Live is the entry drop, and each step up — Rise, Elite, Prime, and
Ascend — increases the total value of the contents and your odds of landing rare, high-ticket items. Whichever
you choose, the guaranteed value never drops below what you paid.
Are the contents really guaranteed?
Yes. Every sealed bag is guaranteed to hold products worth at least the tier price. No empty bags, no filler —
just genuine, sealed product every time.
How do I place an order?
Head to the home page and select the tier you want, or send us an inquiry through the
Contact page and we'll walk you through availability and checkout.
How long does shipping take?
Orders are packed and dispatched within 1–3 business days. Delivery times vary by location, and tracking is
shared as soon as your bag ships so you can follow it every step of the way.
What is your return policy?
Because every bag is a sealed mystery drop, contents can't be returned once opened. If a bag arrives damaged or
an item is faulty, contact us within 7 days of delivery and we'll make it right.
Do you restock sold-out tiers?
Drops are limited, but tiers restock regularly. Send us a message through the Contact
page and we'll let you know the moment your tier is back.